Privacy Policy
Last updated: Thursday, 22nd of May 2025
This Privacy Policy provides a comprehensive explanation of how ThreePillarz Ltd ("Company," "we," "our," or "us") collects, stores, uses, discloses, and safeguards your personal data when you visit or interact with our Website at
https://clarifocus.threepillarz.com("Website").
We are committed to maintaining the privacy, confidentiality, and security of your personal information in compliance with the United Kingdom’s Data Protection Act 2018, the General Data Protection Regulation (GDPR), and applicable U.S. privacy laws, including but not limited to the California Consumer Privacy Act (CCPA).
By using this Website and accessing any of our digital services, you agree to the terms outlined in this Privacy Policy. If you disagree with any portion of this Policy, we advise you to cease use of the Website immediately.
1. Data Controller
ThreePillarz Ltd, a private limited company registered in London, United Kingdom, serves as the data controller for your personal data collected through the Website. As the data controller, we determine the purpose and manner in which your data is processed and are responsible for complying with applicable privacy laws.
2. Scope and Applicability
This Privacy Policy applies to all visitors and users of our Website and related platforms, including mobile-optimized versions and any affiliated third-party services utilized for analytics, email communication, or payment processing. It governs data collected through browsing, account creation, purchases, communication, and interaction with our digital products and services.
3. Categories of Data We Collect
We collect a variety of personal and technical information through direct interactions and automated technologies:
Information You Provide to Us Voluntarily:
* Full Name
* Email Address
* Billing Address
* Order History
* Support Requests and Survey Responses
* Marketing Preferences
Information We Collect Automatically:
* Device Information (type, operating system, screen size)
* IP Address and General Geolocation
* Browser Type and Settings
* Pages Viewed, Session Duration, Referrals
* Interaction Logs (clicks, scrolls, timestamps)
Sensitive Data:
We do not intentionally collect or process sensitive categories of data such as health information, genetic data, or political/religious beliefs. If this data is submitted voluntarily, it will be handled in accordance with applicable legal obligations.
4. Lawful Basis for Processing
Our processing of your personal data is based on the following lawful bases:
* Consent – Provided when you opt into receiving marketing communications.
* Contract – To fulfill purchases and provide services that you request.
* Legal Obligation – To comply with applicable legal or financial reporting requirements.
* Legitimate Interests – To improve our website, prevent fraud, and ensure safe operations.
You may withdraw your consent at any time without affecting the lawfulness of prior processing.
5. Purposes for Processing Your Data
Your data is collected and processed for the following purposes:
* Deliver digital wedding planning products you’ve purchased
* Issue purchase confirmations, access links, and receipts
* Communicate service-related information and updates
* Improve customer support and response times
* Analyze website and campaign performance for optimization
* Administer promotional campaigns, newsletters, or surveys
* Maintain legal and tax-compliant records
We will never use your personal data for automated decision-making or profiling without your explicit consent.
6. Use of Cookies, Pixels, and Tracking Technologies
Cookies, web beacons, and tracking scripts help us monitor performance, personalize your experience, and ensure optimal functionality. These technologies may collect:
* Session IDs
* Authentication Tokens
* Cart Status and Preferences
* Analytics Data (via Google Analytics, Meta Pixel, etc.)
You may accept or decline cookies through your browser settings. We provide cookie preference tools where required.
7. Sharing Your Data With Third Parties
We do not sell or rent your data. Your data may be shared only with third parties essential for delivering our services:
* Email Providers: To deliver automated content (e.g., Mailgun, GHL)
* Payment Processors: For secure transactions (e.g., Stripe)
* Hosting & Storage Providers: To manage databases securely (e.g., Google Cloud)
* Analytics Tools: To understand user behavior (e.g., Google Analytics)
* Legal and Regulatory Bodies: Where legally mandated
All third parties are bound by confidentiality obligations and are required to process data only under our instruction.
8. International Data Transfers
Your data may be transferred outside of the UK or European Economic Area (EEA) to service providers or data processors in other jurisdictions, such as the United States. We ensure such transfers comply with legal safeguards such as:
* Standard Contractual Clauses (SCCs)
* Data Processing Agreements (DPAs)
* Adequacy Decisions by the UK/EU authorities
9. Data Retention and Deletion
Your data will be retained only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and regulatory compliance. For example:
* Order data: 6–7 years for audit and tax
* Support records: 12–24 months
* Email engagement data: Until you opt out
* Anonymous data: May be stored indefinitely for benchmarking
Upon request, we will delete your personal data unless required by law to retain it.
10. Your Rights Under the Law
Depending on your jurisdiction, your rights may include:
* Right to access your data and receive a copy
* Right to correct inaccurate or incomplete personal data
* Right to request erasure (“right to be forgotten”)
* Right to restrict or object to data processing in specific contexts
* Right to receive your data in a portable format
* Right to withdraw consent at any time
* Right to file a complaint with a supervisory authority (e.g., the ICO in the UK)
To make a request, please contact us at
11. Children’s Privacy Policy
This Website and its services are not directed toward children under the age of 13. We do not knowingly collect personal information from anyone under 13. If such information is discovered, it will be deleted promptly.
12. Safeguarding Your Information
We use administrative, physical, and technical security measures such as HTTPS encryption, password protection, role-based access, and regular system backups to protect your data. However, no digital system is entirely immune from breaches, and we cannot guarantee 100% security.
13. Third-Party Content and External Links
This Website may include embedded content and links to third-party websites. We are not responsible for the privacy policies or practices of those websites. Users should independently review the privacy notices of any external domains they visit through our site.
14. Revisions and Updates to This Privacy Policy
We reserve the right to amend or update this Privacy Policy as needed to reflect changes in legal requirements, technology, or business practices. The most current version will always be posted at this URL, along with a revised “Last Updated” date. You should review this page regularly to remain informed.
15. Contact Information
If you have any questions about your personal data or wish to exercise your rights under this policy, please contact:
Data Protection Officer:
ThreePillarz
Email: [email protected]
